Are you looking to buy tickets off of someone for cheap? Well, StubHub is a resale marketplace to find tickets up for grabs.
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StubHub Review
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Ticket Offerings
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Usabillity
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Service Fees & Cost
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User Reviews
3.6
Summary
Buy and sell tickets to the best concerts, interesting shows at the theater, and to local sports games.
Pros
- Wide Ticket Selection
- Secure Transactions
- Reliable Customer Support
Cons
- Service Fees
- Price Fluctuations
- Limited Refunds
- Buy & Sell Tickets Now
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When buying sports, concert, or theater tickets, StubHub is one of the biggest names in the game for resale purchasing.
The online marketplace connects sellers to buyers for hard-to-find tickets to the hottest events, making it a go-to site for millions of consumers worldwide.
But the question is – is Stubhub legit? Do you actually get the tickets for a price you like?
Let my Sutbhub Review answer these questions and more.
Table of Contents
Key Takeaways
- Event Variety: StubHub offers a vast selection of tickets for various events, making it easy to find seats for your favorite concerts, sporting events, and shows.
- Safety and Support: The platform prioritizes secure transactions and provides reliable customer support to address any issues or concerns you may have.
- Fees and Price Transparency: StubHub charges service fees and ticket costs can fluctuate, so it’s essential to factor in these costs when making a purchase decision.
Stubhub Review: Is Stubhub Legit?
What is StubHub?
StubHub is a legitimate ticket exchange platform where you can securely buy and sell event tickets.
People are essentially reselling tickets they don’t plan to sue anymore, and StubHub works as the middleman to get you to those events.
It serves millions of users worldwide, offering an extensive range of tickets for:
- Concerts
- Sports
- Theater
- And more
How Stubhub Works
StubHub makes buying tickets a breeze. Simply create an account, explore the available listings, and select the tickets that suit your preferences.
Whether you are looking for the best seats in the house or a budget-friendly option, StubHub has you covered.
Once you’ve made your choice, checkout is a quick and secure process. Rest assured, you’re going to a fantastic event with legitimate tickets.
But wait, there’s more! StubHub isn’t just for buying; StubHub offers a nifty platform for selling tickets you no longer need.
You don’t have to create a different account either- the option is right there in your normal StubHub account.
Ticket Quality & Guarantees
Ensuring the authenticity and quality of tickets is a top priority when it comes to buying or selling tickets online.
When you buy or sell tickets on StubHub, you’re covered by their robust guarantees. First off, every ticket comes with the “FanProtect Guarantee.”
If there are any unforeseen changes, like a concert getting canceled, postponed, or rescheduled, StubHub has your back.
They’ll either hook you up with a replacement ticket or give you a refund for the concert tickets – no fuss.
What’s more, StubHub makes sure your ticket gets to you on time with an instant download and is the real deal so you can get into the show.
If there are any hiccups with delivery or if the ticket turns out to be invalid, don’t fret. StubHub’s got your back with a full refund or a replacement ticket of equal or even better value.
StubHub Customer Service
When it comes to StubHub, their dedication to customer satisfaction shines through. They have a team of dedicated customer service representatives ready to assist you.
If you ever find yourself in a situation where you need replacement tickets or have questions about tickets you’ve sold, contact Stubhub customer service.
You can easily contact the help center through live chat, phone, or email.
Their availability is impressive – you can contact StubHub customer service representatives by phone from 5:00 AM – 9:00 PM Pacific time.
Trustpilot: Customer Reviews
Although StubHub has good word-of-mouth, looking at the StubHub reviews gives a different picture.
Trustpilot, a popular review website, offers positive and negative StubHub reviews. Right now, StubHub has a Trustpilot rating of 1.6 stars out of 5 stars.
Here are a couple of reviews from actual users –
StubHub Came through for me! — Tonia Meyers – 5 stars – October 04, 2023
Don’t Trust StubHub! — Roy Williams – 1 star – September 30, 2023
How To Sign Up
To sign up for Stubhub, the first thing you need to do is to go to the Stubhub website.
Once on the homepage, click the “Sign up” button in the top right corner. You will then be taken to the sign-up page.
You’ll be asked to provide your email address, password, and country of residence on the sign-up page.
After providing your details and agreeing to the terms and conditions, StubHub will send you a verification email to your email address.
Go to your inbox and click on the link to verify your account. After you’re verified, you’re all signed up for Stubhub!
You can now buy or sell tickets to various events and get access to exclusive Stubhub features, such as price alerts, event recommendations, and more.
How To Buy Tickets
First-time buyers might find it challenging to navigate through the platform and purchase tickets without getting scammed or overpaying.
I’ll walk you through the process of buying tickets, from searching for an event to receiving your tickets via email:
- Search for the event – The first step to buying tickets is to search for the event you want to attend. You can browse the homepage to see what’s popular or use the search bar.
- Filter by costs & more – Once you find the event you want, click to view event details and available seats. Filter your search results by price, quantity, and location.
- Choose the seats – The chart shows you the different rows of the venue. Once you have chosen your preferred seats, click “Add to Cart” to proceed to the checkout page.
- Add to Cart and check out – Review your order and select your preferred delivery method (email delivery, instant download, and mail delivery).
- Payment – Choose your preferred payment method and enter your payment details. Stubhub provides various payment methods, including PayPal, credit, and debit cards.
- Complete the purchase – Ensure your personal and delivery details are correct before clicking “Complete Purchase.” You’ll receive an email confirmation with the order details.
How To Sell Tickets
Are you planning to attend an event but have extra tickets? Or perhaps you purchased tickets but can no longer attend the event?
Whatever the reason, Stubhub may be one of the easiest selling apps to sell your tickets.
Head over to StubHub and click the ‘Sell’ button from the homepage or the event page.
If you haven’t got an account yet, no worries! You can quickly sign up within minutes and get to selling.
Once you’re in, find the event you’re selling tickets for, pick the specific date that matches your tickets, and include the location of your seats.
If you’re unsure about the type of tickets you’ve got, don’t worry.
StubHub will guide you through the rest of the process. There’s a handy guide to help you get your stuff listed for sale quickly.
Now, let’s talk about getting paid. You can decide how to receive your money once your tickets sell.
If you’re opting for direct deposit, there’s a little extra info you’ll want to check out in the ‘Setting up direct deposit’ section.
Once you’ve sorted out the details, it’s time to hit that ‘Create Listing’ button. And just like that, your tickets are ready to find a new home!
StubHub Alternatives
Stubhub has been the go-to source for tickets for people in recent years. It’s a way to get resale event tickets at a discount.
It’s great if you thought you couldn’t get tickets where you wanted- someone might be selling what you’re looking for!
However, resale tickets don’t always pan out if the seller decides not to go through with it.
This is why some users prefer to go to selling sites like Ticketmaster, which works directly with events to coordinate ticket sales.
If you want to price shop or get guaranteed tickets (no take-backsies), you should consider these ticket sites:
Ticketmaster
Ticketmaster is like the main ticket hub for all kinds of cool stuff – concerts, sports games, and even theater shows.
They’ve got a whopping number of tickets up for grabs, ranging from big-name events to those special local gigs that might not pop up on other platforms.
One thing that sets Ticketmaster apart is how official they are. The tickets are directly from the event organizers- not for resale.
It’s very official, and you’re guaranteed a seat if you buy here.
The event organizer also sets the ticket price you see on Ticketmaster, so there’s not much leeway or haggling here.
On the other hand, over at StubHub, sellers get to set their own ticket prices.
Here’s a neat perk: Ticketmaster often offers special access to presales. That means you can snag your tickets before they’re out there for the whole world to grab.
SeatGeek
SeatGeek is a solid alternative to StubHub. It’s known for its user-friendly search engine that makes finding and comparing tickets a breeze.
One thing that sets SeatGeek apart is its pricing transparency.
They tell you all the costs upfront so you won’t get surprises at checkout.
On the other hand, StubHub sometimes adds extra charges later on, or sellers don’t come through.
And if something goes awry with the event, like a postponement or cancellation, SeatGeek’s got your back.
You can expect a refund or replacement tickets without a hassle.
Vivid Seats
Vivid Seats is your go-to ticket source for all those exciting events you’ve been looking forward to.
Their dedication to keeping your ticket-buying experience safe and secure is one thing that sets them apart.
They have a strict screening process for sellers to ensure you get tickets from trusted sources.
And get this – they’re the third-largest online ticket reseller out there!
That means they have the experience and know-how to ensure everything goes smoothly.
Plus, they keep things on the down-low. Your info stays between you and them, never getting passed on to the seller.
But wait, there’s more! They have a customer service promise that’s as solid as a rock, with a 100% money-back guarantee for canceled shows.
TickPick
Let’s chat about TickPick, a cool alternative to StubHub.
These folks have been in the ticket marketplace for over two decades, so they know about concerts, sports, and shows.
One thing you can count on when you purchase tickets with TickPick is their quality service guarantee that you will receive valid tickets.
They’re serious about delivering tickets to the ticket buyer that are legit for the event.
If anything gets postponed, don’t sweat it – they’ve got your back with a refund.
They’re also on the lookout for any sneaky fake tickets. So you can shop with confidence, knowing you’re getting the real deal.
Ticket Liquidator
Ticket Liquidator is your go-to for hassle-free ticket shopping. They’ve got you covered when buying tickets.
What’s unique about Ticket Liquidator is that they connect you directly with ticket sellers, so you’re not just getting any tickets but the best deals possible.
Plus, they offer comparable tickets at your fingertips, making it easy to find the right ones.
Whether you’ve already bought tickets or are about to, Ticket Liquidator ensures a smooth process.
They also provide received tickets in various formats – you can even score instant download options for quick access.
Plus, their “100% Money-Back Guarantee” guarantees you’re getting valid tickets, so there’s no need to worry.
FAQs
Is Stubhub legit or a scam?
You know, when it comes to StubHub, it’s pretty straightforward. You’re wondering, “Is StubHub legit or a scam?”
I have even heard the question, “Is StubHub reliable?” after seeing ratings online with Trustpilot.
It’s the real deal, a resale ticket marketplace website where you can score tickets for all sorts of things – concerts, sports events, you name it.
But, not all users are happy with how things have gone on their sales.
Other StubHub users have had their say with StubHub reviews on places like Trustpilot and the Better Business Bureau.
Now, I get it. You might have heard some mixed things, but to me, it seems like more of a problem with the people selling tickets rather than StubHub.
They decide not to go through with the sale, and StubHub can’t force them to cough up those tickets.
Here’s the thing, though. StubHub does have this thing called the FanProtect guarantee. StubHub guarantees, “Hey, we’ve got your back.”
Is it safe to buy tickets from StubHub?
When buying tickets from StubHub, you may wonder, “Is StubHub safe?”
All in all, StubHub’s earned its stripes as a reliable place to purchase tickets. They’re dedicated to making sure you have a smooth experience.
So go ahead and use StubHub confidently; just remember that these are resale tickets people are listing.
Like Facebook Marketplace and other selling sites, some people aren’t honest and don’t plan on giving you their tickets.
But StubHub protects you- when you use StubHub, you have the safety net of their FanProtect guarantee.
If, for any reason, the tickets you snag aren’t quite what they should be, StubHub gets you your money back.
Now, let’s talk about the folks selling those tickets. StubHub keeps a close eye on them.
They have checks and balances in place to ensure you’re dealing with legit sellers and keep StubHub safe.
Is Stubhub as reliable as Ticketmaster?
StubHub and Ticketmaster are reliable places to get tickets, but they have some differences in ticket sales:
StubHub:
- Ticket reseller marketplace
- Wide range of ticket options and prices
- Money-back guarantee if problems arise
- Customer support for any issues
- Potential for scammers selling tickets
Ticketmaster:
- Official ticket seller for major events
- Tickets sourced directly from event organizers
- Reduced concerns about ticket authenticity and available tickets
- Established a platform for popular shows and events
Both platforms are trustworthy, but choosing between them depends on your specific needs.
If you’re aiming for a ticket to a highly sought-after event, Ticketmaster might be your best bet to get guaranteed tickets.
StubHub is a great choice to find comparable tickets if you’re open to exploring different options and snagging some deals from sellers.
Is StubHub cheaper than Ticketmaster?
When it comes to pricing, StubHub and Ticketmaster can sometimes show different numbers on the ticket tag.
Ticket prices may be higher on Ticketmaster since they’re the official site for sales- whereas resellers may be trying to get some money back.
However, StubHub may have a higher price for a sold-out event.
Here’s how their prices may be different:
StubHub:
- Sellers set prices, offering different options, including potentially lower prices.
- Prices might be higher for super popular events due to competition.
Ticketmaster:
- Usually, the main seller for big events and sets initial prices.
- Offers standard rates, sometimes with presale deals for face-value tickets.
Whether StubHub or Ticketmaster is cheaper can vary depending on the event, the demand, and the sellers involved.
So, checking both platforms to compare prices before purchasing is always a good idea.
How do you avoid scammers selling fake tickets?
When you’re in the market for authentic tickets and want to steer clear of any shifty business, here are a few tips:
- Favor Mobile Tickets – Whenever possible, go for mobile tickets. They’re super convenient; you can carry them on your phone.
- Check for Resell Listings – If you’re eyeing resell tickets, give them a thorough look. Make sure everything lines up and feels legit.
- Watch out for Physical Tickets – If you’re dealing with physical tickets, ensure they’re the real deal. A keen eye can save you a lot of trouble.
And don’t forget, when it comes to payments, keep it safe and straightforward. Pay with your trusty credit card.
Remember, if those tickets turn out to be fake by any chance, you’ve got the credit card company in your corner. They’ve got your back!
Final Thoughts
StubHub is your go-to for snagging event tickets. Legit, safe, and dependable.
They’ve got a mammoth selection, and that FanProtect Guarantee? It’s like a ticket insurance policy.
When it comes to user-friendly features and a rock-solid reputation, StubHub is leading the pack.
Other options exist, but StubHub’s the real MVP for most event-goers looking to get last-minute tickets on sale.
So, next time you’re eyeing tickets for that concert or sports event, go ahead and hit that button.
StubHub’s got your back, no sweat. Happy ticketing!